Without getting into too much detail, we're often called when things go sideways, not when teams are executing well. In those situations, we're typically collaborating with well-established orgs with existing processes. We've learned that our presence as contractors, ETWs (External Temporary Workers), or AWFs (Auxiliary Work Force) can be viewed negatively, especially among ICs who might've been burned by a sub-par contractor in the past.

As a consequence, we've learned to leverage empathy, compassion, and understanding in everything we do. No system or application is bug-free, every repo has tech debt, warnings, and a backlog full of todos, and virtually every organization can increase velocity with a few minor tweaks.

Our clients don't want a lecture, or to rehash mistakes made months or years in the past (often under prior engineering leaders), they want a plan, and they want results.

We focus on relationships and the future, not technical acumen or architectural evangelism.